Features / Messaging

Your Trooper texts back.

Most customers would rather text than talk — and they will not wait until Monday for a reply. CallTrooper answers every message in seconds, books the appointment right there in the thread, and pulls you in the moment a human is actually needed.

Included from Starter up
Uses your existing Trooper number
1 credit per message
DK
Dana Kessler
(312) 555-0148
AI handling
Hi — is anyone there? I need a roof inspection this week.
9:47 PM
Hi Dana! We can get someone out Thursday at 9 AM or Friday at 1 PM. Which works better?
Replied in 4s
Friday 1pm please. It's a two-story, there was a leak after the storm.
9:48 PM
Booked for Friday at 1:00 PM. I've noted the storm leak and flagged it as urgent for the crew.
Appointment created
Dana, this is Mike — I'm the owner. I'll come out myself Friday. Text me here if anything changes.
You took over
Jump in any time…
AI paused

A second frontline, on the channel people actually use

Same Trooper, same knowledge base, same calendar. It just answers in writing now.

Two-Way AI Texting

Your Trooper holds a real conversation over SMS — answering questions from your knowledge base, gathering details, and replying in seconds at any hour.

Missed-Call Text-Back

Every call you can't take turns into a text thread instead of a dead end. The caller gets a reply before they have a chance to dial your competitor.

One-Tap Human Takeover

Step into any thread and the AI pauses instantly. Hand it back when you're done — it picks up with the full conversation still in context.

It books. It doesn't just chat.

A texting bot that ends every thread with “someone will call you back” has not saved you anything. Your Trooper checks real availability and writes the appointment to your calendar before the customer puts their phone down.

  • Books directly against your connected Calendly availability
  • Sends a self-service booking link when that's the faster path
  • Answers pricing and policy questions from your knowledge base
  • Files the contact and full transcript against your CRM record
What the Trooper did
1
Read the thread
Two-story home, storm leak, wants this week
2
Checked availability
Calendly — 2 open slots Thu/Fri
3
Booked the job
Friday 1:00 PM · confirmation sent
4
Flagged for the crew
Tagged urgent · leak after storm
5
Synced the contact
Dana Kessler created in your CRM
Triage inbox

You only read the threads that need you.

Every conversation is sorted the moment it moves. Instead of scrolling a wall of messages, you open one queue — the threads a human has to touch — and everything else stays handled.

See how conversations become data
AI handling

The Trooper has it covered. Nothing for you to do.

Needs attention

A pricing exception, an angry customer, a question only you can answer.

Resolved

Booked, answered, and closed out — with the transcript attached to the contact.

No action

Wrong numbers and spam, filed away without ever interrupting you.

Carrier compliance, handled

We do the 10DLC paperwork for you.

US carriers require every business that sends text messages to register its brand and campaign, and unregistered traffic gets filtered or blocked outright. We collect your business details once, file the registration on your behalf, and keep your number in good standing.

Brand & campaign registration filed for you
Opt-out handling built in
Talk to us about compliance

The reply that wins the job takes four seconds.

Turn on messaging and your Trooper starts answering texts on the number you already use — no new app for your customers, nothing new for your team to learn.

Create your Trooper

Flexible Credit Model • No Setup Fees • Cancel Anytime