Privacy Policy
Effective Date: December 5, 2025
("we," "us," or "our") explains how we collect, use, disclose, and safeguard your information when you visit our website calltrooper.com, use our AI voice services, or communicate with us via SMS/text messaging.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you register with the Site.
- Verbal & Interaction Data: Information provided verbally during interactions with our automated voice systems, or input provided through our digital interfaces.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, and your access times.
2How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our AI voice services
- Process service service requests and transactions
- Send appointment reminders & confirmations
- Respond to customer service requests
- Monitor and analyze usage and trends
3SMS/Text Messaging
We respect your inbox. We will only send you SMS messages if you have explicitly opted in. Opt-in methods include:
Verbal Consent
Agreeing during a voice call with our automated system to receive a text message (e.g., answering affirmatively when asked if you would like a link sent to your phone).
Digital Consent
website's
You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive.
4Disclosure of Your Information
We may share information we have collected about you in certain situations:
- By Law or to Protect RightsIf we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Business TransfersWe may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data we have collected is from children under age 13, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us.
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