Conversational Intelligence at Scale
Don't just listen - understand. Our Trooper processes every detail so you don't have to.
Sentiment Analysis
Automatically detect positive, neutral, and negative sentiment in every call to gauge customer satisfaction.
Keyword Tracking
Monitor calls for specific mentions of competitors, pricing, or key value props to refine your strategy.
Performance Metrics
Visualize call volume, duration, and conversion rates to optimize your team's performance.
Know Exactly How Your Customers Feel.
Manually auditing calls is a thing of the past. CallTrooper Insights analyzes every interaction for sentiment, allowing you to quickly identify happy customers and address potential issues before they escalate.
- Real-time sentiment score for every call
- Automated alerts for negative interactions
- Trend mapping over weeks and months
- Trooper performance benchmarking
