The Standard for Service Recovery
Whether you run a coffee shop, restaurant, or retail chain, protect your reputation with AI that handles high-stakes concerns with empathy and authority.
Empathetic Resolution
Observe customer tone and resolve complaints instantly with warm, professional AI that moves quickly from problem to solution.
Guardrail Resolution
Fully authorized to resolve concerns without escalations. Move from diagnosis to instant vouchers in seconds.
Automated CSAT
Capture real-time satisfaction scores and referral intent immediately after every successful resolution.
Why Service Leaders Need This.
In the age of viral reviews, a single unresolved complaint can cost you thousands. Your in-store staff are too busy serving customers to handle phone complaints effectively.
CallTrooper provides a dedicated "Resolution Lane" that ensures every unhappy customer is heard, validated, and compensated instantly - protecting your Lifetime Value (LTV) and preventing negative feedback.
Workflow Comparison
Avg. Resolution TimeFrustrated Customer
Left a voicemail or email.
Manager Review
Manual sorting & approval.
Resolution Delayed
Customer creates negative review.
Instant Answer
0s hold time, 24/7 availability.
Smart Diagnosis
Validates issue type & sentiment.
Instant Resolution
Voucher issued & CSAT captured.